Amazon Employees are Already Using ChatGPT for Software Coding

They also found that the AI chatbot (ChatGPT) can answer tricky AWS customer questions and write cloud training materials.

Amazon employees are promptly finding ChatGPT’s massive potential as a work assistant.

ChatGPT, the strangely intelligent chatbot that blew up ever since its November release, has been utilized in many different job functions at Amazon, according to internal Slack messages acquired by Insider. As Insider previously reported, that includes answering job interview questions, writing software code, and creating training documents.

One worker stated in the Slack channel that the Amazon Web Services cloud unit had created a small working group to understand AI’s effect on its business better. Through testing, this team discovered ChatGPT does a “very good job” at addressing AWS customer support questions, as many answers are based on public information. The AI device was likewise “great” at creating training documents and “very strong” in corporate strategy questions.

Furthermore, ChatGPT was “great” at writing a troubleshooting guide for AWS Aurora database engineers and responding to “difficult” support questions, which this worker wrote on Slack. It can “figure out a customer’s company goals” also.

It is one of the new developments driven by ChatGPT’s sudden rise, which has actually triggered Amazon to warn workers regarding the AI device’s use at work. As Insider formerly reported, a corporate attorney at Amazon informed workers not to share confidential company information with ChatGPT. Microsoft’s investment in OpenAI, ChatGPT’s creator, revealed earlier this week, strengthens those issues.

Numerous employees were excited by ChatGPT. There was one area it dissatisfied: making an “epic rap battle,” according to the Slack messages. The worker wrote that it is most likely since it is an “extremely advanced human cognitive task.”

“It was okay, but only okay,” the employee wrote on Slack.

Amazon’s spokesperson did not respond to a request for comment. OpenAI’s representative pointed to ChatGPT’s FAQ page for any inquiries concerning its data and privacy policies.

Read the original article on Business Insider.

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